Administrative Secretary – AdventHealth WinterPark

Location: 200 NORTH LAKEMONT AVENUE, Winter Park, 32792

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

• Pet Insurance*

• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time/Day

Shift : 7:00am-5:00pm Monday through Thursday with the flexibility

The role you’ll contribute:

Under the supervision of the Case Management Director or Case Management Manager, the Case Management Administrative Secretary is responsible for the overall day to day operational functions of the case management office. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all

The value you’ll bring to the team:

• Demonstrates through behavior Advent Health’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization’s Performance Excellence Program booklet.

• Understands the departmental functions in order to respond appropriately to internal and external requests.

• Screens and refers all incoming telephone calls and visitors to the appropriate staff via wireless, email fax etc.

• Maintains department and/or Management calendars for scheduling, arranging appointments and meeting locations. Accurately documents times and contact of appropriate individuals.

• Prepares all documents (letters, reports, memos, etc.) with minimal errors utilizing current and evolving programs/technology.Proof reads all work to ensure accuracy and professional presentation.

• Maintains an appropriate filing system to ensure retrieval of information.

• Processes departmental orders and invoices in a timely, efficient and accurate manner.

• Prepares and shares with management trending related to discharge planning expenses.

• Interacts with vendors in the departmental invoice, order and billing process to ensure accurate billing and positive professional relationships.

• Prepares and distributes various informational materials to staff.

• Opens and reviews incoming mail, distributes or routes in a timely manner.

• Monitors departmental office supplies on a regular basis to ensure adequacy of inventory.

• Maintains departmental staffing calendar and serves as time keeper for PDO request, time clock adjustments, etc.

• Actively manages the system-wide AH response/tracking to intra/inter-hospital morgue issues, including contact with appropriate County Indigent Burial Programs

• Maintains system-wide Case Management responsibility for on-line next-of-kin searches for AH inpatients.

• Escalates any and all issues as necessary to management in an efficient/appropriate method.

• Performs all other duties as assigned .

The expertise and experiences you’ll need to succeed :

• Ability to communicate effectively with diverse populations

• Interpersonal skills that promote teamwork

• Ability to prioritize and problem solve.

• Ability to multitask

• Ability to work independently

• Knowledge of computer programs e.g. word,excel

Preferred qualifications:

• Experience in an acute care or health care setting

• Knowledge of office filing and reconciliation of office expenses.

• Experience in an office or healthcare environment

• High school diploma or GED

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Winter Park

Schedule: Full-time

Shift: 1 - Day

Req ID: 24012395

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.