The Young Adult Shelter provides young adults ages 18-24 with a safe shelter 365 days a year. More importantly, the YAS offers life-saving and life-changing programs that provide medical care, food, and resources to the young people in our community who need it most.

Youth and Young Adults who access the YAS most often have experienced or may be experiencing a variety of inequities and disparities; including but not limited to: homelessness, economic instability, high rates of chronic health and mental health conditions, traumatic events, lack of social support, etc. These clients, typically, have developed numerous skills that have helped them survive and meet their needs on the streets, while facing many barriers.

We seek a workforce that reflects the diversity of the clients, whom we serve: people of many ages, racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs.

Position Type and Expected Hours of Work:

This is a variable hour position based on employee availability. Scheduled shifts may vary and may fall on any time of day (including evening and overnight hours) and on any day of the week (including weekends and holidays). Work hours may vary and may include:

• 12-hour Overnight shift between 7:00pm and 7:00am, during which YAS Support Staff must remain awake;
• Day shifts with varying lengths and morning start times;
• Mid shifts with varying lengths and afternoon start times;
• Varied weekend shifts

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. The essential functions of the position include, but are not limited to the following:

Remain awake during shift

Respect and value all YYA regardless of circumstance, behavior, or need

Ensure that all clients are in bed with lights out by 11:00 p.m. and maintain an atmosphere that is conducive to sleep

Conduct ½ hour activities checks and document all activities in an overnight log

Wake up youth in a respectful manner by 6:00 am, ensure that all clients are out of bed by 6:15 and have exited the shelter by 6:30 am.

Read and adhere to agency and program policies and procedures

Enforce rules and expectations of the YAS at all times, providing necessary documentation as needed

Perform reception duties including but not limited to answering the telephone, taking thorough messages, transferring calls to appropriate staff, answering questions about the program, and making referrals to appropriate agencies and inter-agency contacts

Log clients in on log sheets and mark services utilized in the YAS, on a daily basis

Complete new intakes on new clients

Maintain records of client contact and participation in programs

Assist with case management through the use of the pass down log

Inform Shelter Supervisor of any incidents involving law enforcement

Distribute needed hygiene products and other necessities to clients

Assist in meal preparation and clean-up

Follow maintenance plans and check off completed daily/nightly chores

Monitor clients in all activities

Participate in required staff meetings including regular supervision

Meet program requirements for billable client services.

Organize and participate in special activities/recreational events with clients

Inform clients of upcoming events/activities and responsibilities

Clean facility, which may include but not limited to: sweeping, mopping, vacuuming, wiping tables, cleaning kitchen and restroom area, washing bedd