Job Information
JUBITZ Hotel Night Auditor in PORTLAND, Oregon
Jubitz Corporation has been named a 2023 Top Workplace by the Oregonian Media Group, our 6th year in a row!
The Portlander Inn is hiring Full-time Hotel Night Auditor! We offer excellent benefits including Medical, Dental, Vision and 401k, as well as awesome cash incentives.
Our 100-room hotel in North Portland offers a World Class Customer Experience for all guests. We offer a friendly and supportive team environment, competitive wages and benefits, opportunity for advancement, a company-wide cash incentive program, paid time-off, and much more.
- *Wage: *$16.75 - $17.75
- *Work Status: *Part-Time
- *Benefits: *Tuition Reimbursement, Bonus Cash Program, 401K, 401K match, Referral Bonus.
Text AUDIT to (503)843-8366 to start your application now!
Responsibilities:
- Provide that critical first impression to our guests by checking in and out hotel guests in a confident, professional and friendly manner.
- Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
- Review arrivals noting special requests, blocking rooms as needed.
- Assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
- Cancel room reservations according to procedures.
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
- Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
- Follow established key control policy.
Skills & Experience:
- Outstanding customer service skill and the desire to provide a high standard of service and hospitality.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.