Job Information
Northwest Maritime Center Housekeeper - Hotel in Port Townsend, Washington
The Housekeeper will ensure a pleasant and welcoming experience for all [Swan Hotel]{.underline}{rel="nofollow"} guests by maintaining a high standard of cleanliness within rooms and common areas as well as providing excellent guest service.
PRIMARY RESPONSIBILITIES:
- Clean rooms and common areas, ensuring cleanliness, tidiness, and hygiene standards are met
- Process laundry
- Welcome guests and respond to special requests with professionalism and patience
- Participate in large cleaning projects as needed
- Notify supervisors regarding any damages, deficits, safety hazards, or incidents
- Other duties as assigned
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GENERAL OPERATIONS
While this position's primary responsibility is in guest services, theHousekeeper will work as part of the NWMC team to ensure smooth operations for the organization as a whole. This could include providing information to visitors to the Maritime Center and helping out in projects and events that require all-hands-on-deck, to helping tie up a vessel coming into our dock because you happen to be standing there. We all pitch in for the heavy lifting now and then---sometimes this is metaphoric; occasionally we all have to actually help lift something heavy.
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MINIMUM QUALIFICATIONS
- Proven work experience as a housekeeper or related position
- Available to work a flexible schedule, including weekends and holidays
- Excellent customer service and communication skills
- Responsible, detail-oriented, proactive, and can represent the Swan Hotel and NWMC in a friendly and enthusiastic manner
- Integrity and ability to work independently as well as a part of a team
- Must be at least 18 years old
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HELPFUL QUALIFICATIONS
- CPR and/or First Aid Certification
- Knowledge of cleaning chemicals and supplies
- Familiarity with Material Safety Data Sheets
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PHYSICAL REQUIREMENTS
Able to lift and carry up to 50 pounds
Comfortable climbing and descending stairs while carrying items
Frequently operating laundry equipment