CONSUMER SERVICES ASSISTANT 2 - Minimum Qualifications Waived

APPROXIMATE ANNUAL SALARY - $31,695.84 to $45,184.32 PAY GRADE: 20

For more information on benefit and retirement programs, please see the sections below.

In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

JOB INFORMATION

Work Type: A Permanent, full time vacancy

Department: Health and Human Services (http://dhhs.nv.gov/)

Division: Public and Behavioral Health

Location: Reno, Sparks

Job Class Code: 10.341

RECRUITMENT INFORMATION

Announcement Number: 47395

Open to all qualified persons.

Posted 05/10/2024

Close Date: 05/24/2024

Recruiter:

SONJA GRASS

Phone: (775)684-0106

Email: SonjaGrass@admin.nv.gov

Applications accepted for another 2 Days 1 Hrs 43 Mins

The Position

Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.

PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.

The Position Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. We are looking to fill a full-time positions that is located with Northern Nevada Adult Mental Health Services (NNAMHS) in Sparks. Consumer Services Assistants (CSAs) are adults with a mental illness who are employed to provide advocacy, peer support, and modeling of recovery-oriented behaviors for clients at NNAMHS. These positions will work inpatient and outpatient based on agency need. CSA's provide several supportive services at NNAMHS by assisting with client activities, conducting meet and greet sessions with new admission to the inpatient hospital, and facilitating peer specialist related group and individual sessions. CSAs act as peer advocates; model positive behaviors; and provide the powerful affirmation that recovery is possible. The best candidates will be team players with a positive attitude and willingness to share their own recovery success with NNAMHS clients. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. * THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/

To Qualify:

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.

Special Notes

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Special Requirements

A valid driver's license is required at the time of appointment and as a condition of continuing employment. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

INFORMATIONAL LINKS

For more information about state employment, visit the following:

Division of Human Resource Management: http://hr.nv.gov

Public Employees Retirement System: http://www.nvpers.org

Public Employees Benefits Program: http://pebp.state.nv.us

More Benefits Information: http://nvjobs.nv.gov/Applicants/EB

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Email

Direct Inquiries or Correspondence to:

Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868

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