JOB REQUIREMENTS: SCOPE OF ROLE: Strategic Account Specialistrole isaligned under Customer Care and is designed to provide proactive relationship management in alignment with Differentiated Services& Overserve modeling. As aStrategic Account Specialist you will be assigned a group of A1 tier clientswith focus of providing proactive relationship management throughout the customer fulfillment journey. As a StrategicAccount Specialistyou will foster strong relationships with Sales, Planning, Operations, Pricing, Customer Care, Engineering and a variety of other groups within Regal Rexnord. The ability to influence without having direct responsibility is a critical characteristicfor success in this rolealong with a dynamic sense of VOC (Voice of Client) & VOB (Voice of Business)that drivessituational awareness between the two, both internally to Regal Rexnord and externally to the client. MAJOR RESPONSIBILITES: Fulfillment Request Management Proactively follow and manage client requests through the fullfulfillment cycle Proactively engage client by providing meaningful status updates relative to cycle fulfillment Engage internal business partners, as necessary, to drive fulfillment awareness relative to cycle fulfillmentmilestones Initiate awareness and facilitate escalation matrix deliverablesin accordance with missed milestones Data & Reporting Developand maintainaccount health dashboard derived from meaningful dataelements that speak to an \"Effortless Customer Journey\" Report overall client health to Customer Care Management and Sales on a monthly cadence ScheduleMBR\'s (Monthly Business Reviews), with client and Sales, to report on data & dashboard while driving a relationship buildingenvironment Work with Sales and Product teams to help grow Regal Rexnord\'s product portfolio consistent with identified needs of the client Growing Company & Product Value Deliver timely solutions to customers issues by proposing product and service changes or creating procedures for resolution Identify specific market trends and level of customer knowledge to strengthen partnerships and achieve long-term customer loyalty Embraces industry practices and utilizeappropriate business tools to drive results Metric Deliverables (KPI\'s & SLA\'s) within assigned client base CES (Customer Effort Survey) enhancement Client Scorecard Improvement Revenue growth or protection aligned with customer classification type Collaborates with Sales, Planning, Operations, Pricing, Customer Care, Engineering etc. Follows SAS SOP\'s that drives aconsistency approach to the SASprogram Drive end of month/quarter revenue goals Establishes fulfillment prioritization commiserate with Quad 1 products Provides Customer Service management feedback on program needs,training and... For full info follow application link. Equal Employment Opportunity Employer: Female/Sexual Orientation/Gender Identity/Minority/Veteran/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/685A23E2092A4FE2