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University of Miami Executive Director, Epic Applications - Central (H) in Miami, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

UHealth IT has an amazing opportunity for an Executive Director of Information Technology (Epic Ambulatory/MyChart/Research Applications). The Executive Director of Information Technology (Epic Ambulatory/MyChart/Research Applications) will be responsible for implementation, management, oversight, and optimization of the Epic Inpatient Applications, including but not limited to EpicCare Ambulatory, Kaleidoscope, MyChart, CareEverywhere, EpicCare Link, Research, and other Clinical Applications. He/she will provide effective communication and direction in the deployment of Core Clinical applications. The individual provides technical support to the application and provides an analysis of system requirements and specifications. He/she provides the necessary experience and knowledge to ensure all aspects of the applications integrate with the other cross functional applications utilized by the organization. This position reports to the Chief Health Applications Officer and collaborates with other managers and directors. In this role, it is essential to maintain open lines of communication with Clinical/Operational leaders in the hospitals, clinics, and billing office to set proper expectations with all members in the business community. The ideal candidate is familiar with a variety of healthcare industry concepts, practices and procedures. He/She will rely on their extensive experience and judgment to plan and accomplish goals, lead and direct the work of others and have a wide degree of creativity and latitude.

Primary Duties and Responsibilities (include but are not limited to):

• Work with leadership for development of competitive strategic plans to achieve UMMSOM and the University of Miami Health Systems mission of excellence in medical care delivery, expanding medical knowledge through research and leading initiatives to provide quality health care to those who need it.The Executive Director of IT, Epic Ambulatory/MyChart/Research Applications will work with leadership on strategic issues facing the University of Miami Health System by determining and detailing potential feasibility and profitability of a project(s), growth and expansion opportunities, and other operational activities current and future.

• Work with leadership to implement effective strategies and tactics to improve patient experiences and outcomes related to satisfaction and quality.

• Responsible for the development/maintenance of Information Technology strategic planning, workforce and resource allocation, while maintaining a forward-looking vision and strategy.

• Work with Leadership and Medical Finance to outline strategic technology requirements for major capital expenditures that are recommended in future fiscal years, determined through a strategic planning process.

• Work with Research to assimilate Clinical data captured though the Electronic Health Record into health data management strategies and translational research capabilities.

• Conduct feasibility studies related to implementation of new ancillary procedures, clinic studies, and hospital process from a cost and effectiveness standpoint to segment analyses performed from a clinical perspective.

• Responsible for keeping senior leadership informed of technology barriers, advancements, opportunities, and resource requirements to execute on strategic initiatives.

• Recommend remediation plans and execute associated action and follow-on support plans independently.

• Responsible for the supervision, management, and coordination activities for assigned enterprise-wide information technology projects as well as for ensuring an efficient and timely conclusion.

• Oversee the analysis of end user department workflow, data collection, report details, and other technical issues associated with software as they relate to system design and build decision.

• Oversee the build, test, and debug activities for the core clinical applications to ensure the system meets end user requirements.

• Oversee the coordination of software updates and changes.

• Principal business liaison between Epic and the Health System negotiating any contracts/SOW’s prior to sending for approval.

• Responsible for attending applicable professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements.

• Maintain membership in applicable committees and supporting sub-groups.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications (Essential Requirements):

  • Bachelor’s Degree

  • Master’s Degree preferred

Certification and Licensing

  • Epic Certifications required (Ambulatory, MyChart, Research, Carelink or CareEverywhere)

Experiences

  • Minimum of 12 years of experience, preferably in healthcare or healthcare-related organization

  • Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences

  • Familiarity with ophthalmology physician practices' workflows

  • Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical

  • Familiarity with legal requirements and operational policies related to patient and family privacy practices

  • Familiarity with current outside organization connection strategy

  • Familiarity with community clinic relationships and how those groups interact (referrals, discharge to SNF, lab ordering, surgery scheduling, etc.)

  • Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information

  • Understanding of the range of considerations around research, including recruitment, research‐patient tracking, scheduling and treatment workflows, and research billing

Key Competencies

  • Experience leading large teams of individuals and the ability to manage staff effectively

  • Strong communication and organizational skills

  • Past success with large-scale projects such as other software implementations, building projects, or other key initiatives

  • Able to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

  • Ability to gain trust and establish effective relationships with team members

  • Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H20

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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