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McDonald's Guest Experience Team Member in KITTERY, Maine

Lobby Sanitizer/Guest Experience Lead/Food Runner

Responsibilities:

  • Sanitize all lobby, front counter and restroom touch points every 30 minutes.

  • Sanitize every seating immediately after guest leaves the leaves

The Guest Experience Leader interacts with the guest at every stage of the Customer Journey by:

  • Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need

  • Expertly handle guest concerns and know when it is appropriate to bring an issue to management

  • Assisting guests with the self-order kiosks and troubleshooting common issues

  • Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times

  • Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)

  • Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app

  • Identifying potential areas of improvement and sharing these opportunities with management

Job Benefits:

  • Flexible Schedule

  • Daily Pay App - Work Today, Get Paid Tommorrow!

  • Education Assistance

  • Free meals and Uniforms

  • 401K

  • Medical/Dental

  • Growth Oppurtunities!!

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.

You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.

So what does a member of our Crew Team get to do

Connect with customers to ensure they have a positive experience

Help customers order their favorite McDonald's meals

Prepare all of McDonalds World Famous food

Partner with other Crew and Managers to meet daily goals and have fun

Keep the restaurant looking fantastic

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 15 years of age or older to work as a Crew Member at McDonald's

Requsition ID: PDXMC9F275365-1961-42DA-BBF6-B416926CAC6D_69237

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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