Guest Services / Shuttle Driver

HOURS: PART-TIME POSITION(S); HOURS OF OPERATION ARE 8AM-3AM; MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS. WAGE: $ 12 + TIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet patrons and provide customer service.
• Deliver and retrieve luggage to/from hotel rooms as requested by hotel staff or guests.
• Follow policies and procedures in regard to patron's coats and outerwear and perform coat check operations.
• Deliver amenities to hotel rooms when requested by Supervisor.
• Drive shuttle vans for pick up and drop off from RV park and at area participating motels. Provide other transportation services as directed.
• Promote, keep up to date and maintain current knowledge on casino events.
• Be knowledgeable of facility.
• Perform duties in a professional manner at all times.
• Report violations to Security when appropriate.
• Check ID's, issue wristbands to minors and ensure that alcohol does not leave the premises.
• Assist with bus arrivals and departures.
• All other duties as assigned by Management.

MINIMUM QUALIFICATIONS:

*Education: *High School Diploma or GED *Experience: *Must possess and maintain a current/valid chauffeurs license. Must meet all insurance carrier requirements. *Knowledge: *Must know rules of the highway and have knowledge of vehicular systems and be able to detect deficiencies for repair. *Skills and Abilities: *Must present oneself in a professional, congenial and hospitable manner at all times and provide excellent customer service. Must be a team player and communicate in a relaxed and calm manner with all customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to drive 8-10 hour shift in sometimes hazardous weather and road conditions.
• Must be able to stand for up to 7 hours of an 8 hour shift.
• Must be able to bend, squat, reach, pull, push and lift up to 60 pounds occasionally.
• Lift up to 30 pounds multiple times when on floor duty.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically able to work under pressure and deadlines in a smoke and noise filled environment.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.