Holiday Retirement Office Manager-Community in Fort Gratiot, Michigan

Office Manager-Community

Date: Oct 17, 2018

Location: Fort Gratiot, MI, US, 48059

Company: Holiday Retirement

Working for Holiday Retirement

There’s something very satisfying about working for a company that cares for seniors. Where everything you do, in whatever capacity, is contributing to someone else’s happiness.

Our seniors aren’t the only ones benefiting from your employment here – you will, too. If you have a passion for helping others, we’d love to talk to you.

In the role of Office Manager, you will be responsible to provide administrative support for the Community.

Office Manager:

  • Answer incoming calls and greet walk in traffic in a polite profession manner, which may include Inquiry Intake of potential residents, general questions, family members and/or vendors. Making sure to direct/pass messages to the appropriate party.

  • Account Receivable – conduct collections, send letters and make calls as needed to ensure AR balances are within company expectations.

  • Payroll – ensure associates Kronos records are accurate and timely to ensure payroll is processing accurate pay checks.

  • Complete New Hire Paperwork for all new associates to community. Ensure accuracy and timely submission to Home Office for payroll & benefit purposes.

  • Resident Relations – answer questions, provide back up support and assistance to the Enrichment Coordinator as needed.

  • Suggest and drive resident, visitor, and guest participation in completing the survey questionnaire.

  • Sales support – provide back up support to Assistant Manager on Tours and Leases.

  • General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, do thank you cards, mass market emails, etc.

  • Other duties as assigned.

Qualifications:

  • High School diploma or GED.

  • Minimum of 2 years of experience providing office support.

  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs.

  • Proven customer service skills.

  • Good communication skills, both written and verbal.

  • Self-starter, team player, not afraid to jump in and assist where needed.

Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

For over 40 years, Holiday Retirement has been committed to providing seniors with the very best options for independent and assisted living. Today, we are proud to offer seniors the choice of over 300 communities throughout America. Holiday Retirement communities are unlike any other “retirement” communities. These unique locations offer an exceptional lifestyle full of enriching activities for our residents and deeply fulfilling careers for those who embrace our commitment to seniors.

Holiday Retirement is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local law.

Req ID: 67557

Nearest Major Market: Port Huron

Nearest Secondary Market: Detroit

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