Title: Teen Center Floor Staff

Reports to: Youth Development Director

Work Location: Hal Welsh East Area Family YMCA

FLSA: Non-exempt – Part Time

Salary Range $15.00/hour

Work Schedule: Varies

A Career with a Cause:

We are welcoming: we are open to all. We are a place where you can belong and grow. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Our purpose is to strengthen the foundations of communities and families through our key areas of focus: youth development, healthy living, and social responsibility. We are committed to these causes because a strong community is achieved when we invest in our children, health, neighbors, and values. Historically founded on the Christian principles of caring, honesty, respect, and responsibility; our mission is to put these principles into practice through programs that build healthy spirit, mind and body for all.

We are for ALL.

Diversity, Equity, Inclusion, and Belonging Statement | YMCA OF CENTRAL NEW YORK (ymcacny.org) (https://www.ymcacny.org/diversity-equity-inclusion-and-belonging-statement)

Position Summary:

This position supports the mission and work of the Y, a leading nonprofit, charitable organization. Under the direction of the Youth Development Director, the Teen Floor Staff is a team player who demonstrates strong leadership skills in program development, supervision, organization, planning and verbal and written communications. The Teen Center Floor Staff assures the well-being for each participant in line with YMCA of the USA guidelines and association policies in accordance with their training.

Salary and Benefits:

• Salary Range: $15.00/hour, Part-time Non-exempt

• YMCA Membership

Essential Duties and Responsibilities:

The essential functions of this position include, but are not limited to the following:

• Create an environment of interest, confidence and support, within which youth and teens can grow.

• Establish positive relationships with teens, parents and other staff members; be a positive role model.

• Oversee supervision of all teens in the Teen Center, including positive reinforcement and behavior management when necessary.

• Follow the guidelines of the Teen Center. Educate and reinforce safety

• Maintain a physically and mentally safe environment for youth and teens, maintain housekeeping of site at all times.

• Actively support and participate in YMCA functions as notified by the Supervisor.

• Attend required staff meetings and trainings, giving input on programming issues.

• Maintain fully stocked and accessible First Aid kit.

• Oversee operation of snack bar, including daily inventory logs and adherence to cash handling procedures.

• Follow and enforce association and departmental policies, including the substitute policy.

• Actively pursue training and learning opportunities and certifications relating to the position; maintain current certifications required by the position.

• Assist with the administration of teen programs.

• Other duties as assigned by the Supervisor.

Experience, Education and Qualifications:

• Work or volunteer experience working with teens ages 10 to 17 years of age.

• Possess the ability to work well with children, teens and adults to ensure high quality program results.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Excellent communication (both verbal and written) and interpersonal skills are critical to the success of this position.

• Demonstrated ability to multi-task and handle multiple demands simultaneously with minimal direction.

• Possess and demonstrate excellent customer service, decision-making, problem solving, team oriented, creative thinking, and leadership skills.

• Ability to read, interpret and effectively communicate document, information and instructions such as safety rules, membership procedures, customer service, YMCA promotion and programs, and YMCA policies and procedures etc., train and instruct other staff members; promote the benefits of the YMCA, the facility and programs; and solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members.

• Possess a general knowledge and understanding of YMCA, its goals, and its mission.

• Able to work a flexible work schedule to include evenings and weekends.

Trainings & Certifications:

• Must complete online Bloodborne Pathogens, Employee Safety and Youth Protection Series trainings prior to initial assignment to position.

• Must hold CPR, AED, and First-Aid (may be required at some branches) certifications or successfully complete no later than 30-days after employment begins.

• Must complete online Hazard Communication training within the first 90-days of employment.

• Must complete Listen First within the first 90-days of employment.

YMCA Leadership Competencies:

• Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause

• Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence

• Program/Project Management: Ensures program or project goals are met and intended impact occurs

Physical Demands:

Ability to frequently sit, use his/her hands and fingers, stand, walk, reach, balance, stoop, crouch, kneel and climb. Ability to lift and/or carry and move up to 35 pounds (occasionally this could be more). Specific vision abilities required close, color, distance, peripheral, depth perception and ability to adjust focus.

Work Environment:

Duties are performed in a recreational setting; at times, employees may be exposed to undesirable working conditions, communicable infectious diseases, and risk of injury from participants. All employees are required to follow the preventative health policies of the YMCA at all times. The noise level in the work environment is moderate to above average.