Job Title: Aquatics Supervisor

Reports To: Aquatics Director

FSLA: Non-exempt Part time

Work Location: Hal Welsh Area Family YMCA

Salary Range: $17.00/hour

Work Schedule: Monday through Friday

A Career with a Cause:

We are welcoming: we are open to all. We are a place where you can belong and grow. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Our purpose is to strengthen the foundations of communities and families through our key areas of focus: youth development, healthy living, and social responsibility. We are committed to these causes because a strong community is achieved when we invest in our children, health, neighbors, and values. Historically founded on the Christian principles of caring, honesty, respect, and responsibility; our mission is to put these principles into practice through programs that build healthy spirit, mind and body for all.

We are for ALL.

General Functions:

Under the direction of the Aquatics Director, the Aquatics Supervisor is responsible for the ensuring that all swim instructors and Lifeguards work to provide safety, well being and enjoyment of the aquatic area for all participants as well as the safety of all persons while on duty; this includes patrons observing on deck as well as participants in the water. To achieve patron safety the aquatic supervisor must provide supervision on accident prevention through safety checks, and rule enforcement. The incumbent accepts, demonstrates and teaches the YMCA core values of caring, honesty, and respect and responsibility.

Essential Duties and Responsibilities:

The essential functions of this position include, but are not limited to the following:

• Be on the pool deck during swim lessons.

• Ensure all participants in the pool for recreation swim and swim lessons are in a safe environment.

• Fill out a shift sheet and address any issues with the Supervisor.

Program Development and Promotion:

• Maintains program areas and equipment in an orderly and safe manner, according to YMCA and association standards.

• Provide leadership and support to the annual fundraising campaign to support the YMCA vision and mission.

• Develops and maintains effective working relationships within the staff, members, volunteers and within the community.

• Other duties as assigned by Supervisor.

Staff Development and Supervision:

• Perform supervisory duties to include; supervision, training, employee recognition and discipline, address complaints and resolve problems effectively.

• Supervise Swim Instructors and Lifeguard staff ensuring they are always following all safety and policy regulations.

• Assist in finding coverage for subs.

• Ensuring, in accordance with all Swim Instructors and Lifeguard job descriptions, they are following NYS Health Department bather codes, maintaining safe, pleasant and professional aquatic environment.

Relationship Building Skills:

• Make members feel comfortable and at ease.

• Be open, friendly and approachable to members.

• Seek to learn member’s names and welcome them personally.

• Ask members if there is any way we can help, listen to members suggestions – be empathic and show interest in their concerns.

• Ask about their goals, progress and satisfaction.

• Introduce members to other members and staff.

• Be passionate about impacting and transforming the health and well-being of members and our community.

Experience and Education:

• High School Diploma or equivalent.

• Minimum of two years commensurate experience, including supervision of staff.

• Knowledge of Swim Lessons, YMCA preferred but Red Cross accepted.

Qualifications:

• Proven track record of building program participation and relationships with members, participants and volunteers.

• Experience in a wide range of physical activities with the ability to instruct and perform duties of the swim instructor and Lifeguard.

• Excellent interpersonal skills are critical to the success of this position.

• Demonstrates excellent planning, organizational, time management, and attention to detail skills, with the ability to multi-task with minimal direction.

• Possess and demonstrate excellent customer service, decision-making, problem solving, team oriented, and creative thinking skills.

• Demonstrates leadership skills in an outgoing, friendly, assertive, professional, and mature manner.

• Excellent customer service skills.

• Effective communication skills necessary to inform, counsel, motivate and support members.

• Must be observant, safety conscious and able to react calmly and quickly in an emergency.

• Knowledge of safe and proper techniques.

Trainings & Certifications:

• Must complete online Bloodborne Pathogens and Employee Safety trainings prior initial assignment to position.

• Must hold and maintain a current CPR, First Aid, Oxygen and YMCA Lifeguard certifications within 6-months of hire date.

• Must complete online Hazard Communication training within the first 90-days of employment.

• Must complete Healthy Lifestyle Principles and YMCA Strength and Conditioning certification within the first 60-days of employment.

• Must attend and complete Youth Protection training and Listen First training within the first 90-days of employment.

Core Competencies:

• Supports the Mission, Vision and Direction of the YMCA: Understands and supports the mission of the YMCA; displays the YMCA values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work.

• Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques; supports the role of fund-raising in achieving the YMCA mission.

• Provides a Quality Experience for Members, Participants, Internal Customer and Other: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve in involve members, participants, internal customers and others.

• Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses YMCA resources appropriately and efficiently.

• Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

Physical Demands:

Remain alert with no lapses on consciousness. Hear noises and distress signals in an aquatic environment, including in water with background noise and perform all needed rescue skills. Operate alone as an instructor, without other instructors for support. Project voice across aquatic area. Ability to frequently stand, sit, walk, talk, hear, swim, bend, reach, crouch or crawl, climb and/or balance, reach with hands and arms, handle or feel, stoop, climb up and down an elevated chair, lift, move and carry approximately 35 pounds, climb a minimum of two flights of stairs (approximately every ½ hour) and use of hands and fingers. Ability to handle emergency situations. Specific vision abilities required close, color, distance, peripheral, depth perception and ability to adjust focus.

Work Environment:

Work is normally performed in a typical aquatic environment. At times, the employee may be exposed to situations where injuries may occur. The noise level in the work environment is moderate to above average. Occasionally exposed to outdoor weather conditions and to wet and/or humid conditions in swimming pool areas may occur.

Americans with Disabilities Specifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.