Overview:

Serves as owner of the enterprise Customer Identity & Access Management domain by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner II defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, the Product Owner II plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.

Primary Responsibilities:

• Build and own the large product or set of products vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog(s) based on the overall product vision and strategy.

• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.

• Write user stories and groom the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).

• Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.

• Participate in all team activities and ceremonies.

• Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.

• Understand and engage with your customers.

• Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex.

• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.

• May act on behalf of the Senior Product Owner as required by absence.

Education and Experience Required:

Bachelor’s degree and a minimum of 6 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ business, analytical, technical and/or product experience

Agile experience

Proficient in Jira, Confluence, Excel and PPT

Education and Experience Preferred:

• 5 years subject matter expertise in Customer Identity & Access Management

• Experience with Targetprocess

• Prior experience prioritizing across competing priorities and quickly-changing landscape

• Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes

• Understanding of Design Thinking principles

• Knowledge of product design and development best practices

• Experience working in partnership with user experience teams on product design

• Experience developing/managing digital capabilities

Location

Clanton, Alabama, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.