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Monday Night Brewing General Manager - Monday Night Brewing - Charlotte in Charlotte, North Carolina

Monday Night Brewing is an award-winning craft brewery based out of Atlanta, with a distribution footprint across Georgia, Alabama, Tennessee, and North Carolina. We currently operate two taprooms in Atlanta, GA, a brewpub in Birmingham, AL, a taproom in Charlotte, NC, and taproom in Knoxville, TN. In our twelfth year of operation, we are proud to produce a vast portfolio—spanning from small batch New England IPAs to barrel-aged stouts, approachable kettle sours to mixed culture ambers, hop-forward West Coast IPAs to craft hard seltzers.

Monday Night Brewing seeks a taproom General Manager for our Charlotte location (within the South End neighborhood), Monday Night Garden Co. The General Manager will have primary responsibility for all business operations, including facilitating and living out the Monday Night culture, vision and vibe. This is a full-time position, available immediately. This role will report to the Regional Director of Hospitality

Rated by our employees as one of the Atlanta Journal Constitution's Best Places to Work, we pride ourselves on living out our core values and fulfilling our purpose: deepening relationships over some of the best beer in the country.

Who You Are:

  • A Charlotte native (or as close to it as you can get!), you pride yourself on your deep connection to and experience in the Charlotte food, beverage, and craft beer scene. You love the city, have deep relationships within the hospitality industry and are excited to be part of something new in your community.

  • An active change agent for growth. The big picture vision lights you up, and you are the person with the tactical know-how to build and manage a team to bring it to life in a world-class taproom.

  • A passionate leader. You are scrappy, efficient, and confident as you solve problems, and you inspire your team to follow suit.

  • Nimble-minded. Change and innovation is gravity on Planet Monday Night Brewing, and you love that about us.

  • A craft beer enthusiast. It's the name of the game, baby.

Sound like you? We hoped so. Keep reading!

Our Beer Program:

  • Took Bronze at World Beer Cup (2024)

  • Took Gold, Silver and Bronze at U.S. Open Beer Championship (2023)

  • Took Gold at World Beer Cup (2023)

  • Took Gold and Bronze at World Beer Cup (2022)

  • Named #2 Best Brewery in the Country by U.S. Open Beer Championship (2020)

  • Took three Gold medals and one Silver medal in the U.S. Open Beer Championship (2020)

  • Named #3 Best Brewery in the Country by Beer Connoisseur (2019 & 2020)

  • Took a Gold, Silver and Bronze medal at Great American Beer Fest (2017)

High-Level Goals:

  • Successfully operate Charlotte-based taproom, Monday Night Garden Co.

  • Maximize and grow taproom profitability (food, alcohol, merchandise and private events) and profit, with adherence to overall P&L budget goals.

  • Build, inspire and effectively lead a high-functioning Taproom team that reflects the marketplace and our core values.

  • Develop and nurture a culture of teamwork and accountability, where guest experience is a priority.

Responsibilities:

People

  • With support from the People Operations Manager and Regional Director of Hospitality, oversee all hiring and onboarding of taproom staff.

  • Recruit, hire, lead and develop an engaged team, with a focus on hospitality, education, urgency and ownership. Build and maintain a culture that Monday Night Brewing is proud of.

  • Understand and ensure compliance with company policy and taproom regulations.

  • Understand and ensure compliance with Federal, State, and local food, alcohol, and employment regulations.

Operations

  • Achieve revenue targets and adhere to expense and capital expenditures budgets.

  • Ensure compliance with all taproom Standard Operating Procedures (SOPs) and develop new SOPs as needed to ensure quality and consistency.

  • Analyze and report timely KPIs. Identify challenges and/or opportunities and act upon them.

  • Develop and implement programming and incentives to drive sales.

  • Develop community engagement strategies that foster and deepen relationships.

  • Ensure administrative responsibilities are performed accurately and on deadline.

  • Direct ongoing and emergency maintenance and upkeep of the taproom, including cleaning, plumbing, electrical, HVAC, furniture, décor, draft lines, cooler and other equipment.

  • Partner with Marketing, Sales and Regional Director of Hospitality on beer releases, events, programming and hosting retail and distributor partners in taproom.

  • Promptly address guest concerns and complaints.

  • Ensure all promotional offers meet regulatory requirements.

Social Media & Marketing

  • Ensure Assistant Manager is coordinating with taproom and marketing teams to create a weekly social media plan for Charlotte social media accounts

  • Ensure Assistant Manager is content sourcing, providing photography, copy development and scheduling for Charlotte social media accounts

  • Assist with display development and execution for taproom marketing campaigns

Qualifications:

  • Bachelor's degree preferred

  • 5+ years of bar or restaurant senior management experience, in a fast-paced environment.

  • Proven track record of hiring, building, and growing strong and diverse teams.

  • Business acumen, including the ability to identify insights from P&L and KPIs to build actionable plans and drive results.

  • Dynamic, action-oriented team player that is self-motivated and confident in making independent decisions.

  • Excellent problem-solving abilities.

  • Exceptional verbal and written communication skills.

  • High sense of urgency and energy.

  • Flexible schedule with the ability to work nights and weekends as needed.

  • Familiarity with restaurant POS and back-office systems.

  • Computer skills with proficiency in Microsoft Word, Excel and Google docs.

Physical Requirements:

  • Ability to climb, lift, reach, bend, stoop, and frequently lift at least 60 pounds.

  • Must be able to stand for up to 8 hours in a hot, wet, humid, and loud environment.

  • Uses repetitive motions.

  • Can work in both hot and cold temperatures.

Optional, But Not Required:

  • Shark Week enthusiast

  • Karaoke star

Success Metrics:

  • On-time and on-budget grand opening

  • Taproom revenue and profitability

  • Guest satisfaction (Reviews and ratings on Google and Yelp)

  • Employee engagement

  • Staff turnover

  • Execution of SOPs, including taproom appearance and cleanliness

Compensation:

  • $55,000-$75,000, based on experience

Full-time Benefits:

  • Health insurance with the ability to add family members. Monday Night will pay approximately 75% of employee premiums and 50% of family premiums.

  • Dental and Vision coverage options, short-term and Long-term disability coverage options, Life Insurance Options

  • Access to HealthJoy app for free teletherapy and telemedicine

  • 10 days Paid Time Off (vacation or personal), increasing to 15 days per year after one year of full-time employment with Monday Night Brewing

  • 4 sick leave days per year; These days do NOT roll over year to year

  • 9 Paid Company Holidays

  • Paid Maternity/Paternity leave

  • Cell phone service plan or reimbursement

  • Basic 401k plan after completion of 250 hours of service

  • Unlimited draft beers during non-work hours for you and a guest

  • Weekly beer stipend

Based in Atlanta, Georgia, Monday Night exists to deepen relationships over some of the best beer in the country, and we filter all our decisions through this lens. Find out more about our award-winning selection of beers and incredible team at

Monday Night Brewing is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our coworkers regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender, or any other protected class as required by applicable law. Inclusion is at the heart of why we started a brewery and echoed in our company's purpose.

Monday Night Brewing is an E-Verify® registered Employer. E-Verify® is a registered trademark of the U.S. Department of Homeland Security www.dhs.gov/E-Verify

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