65629BRAuto req ID:65629BRJob Code:405004 Comm Professional (N) Department Office Location:USA - MA - Boston Business Title:Content ProducerSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:5 or more years of experience. Higher education may count towards experience.

Additional Qualifications and Skills:

• Bachelor’s degree, in the fields of marketing, communications, or journalism preferred.

• Minimum of three years of work experience in a marketing or communications role, or related transferable experience.

• Excellent writing and multimedia skills; ability to adapt voice and tone to audience.

• Experience developing written and/or multimedia communications for digital marketing channels.

• Deep experience using Canva and other social media creator tools, as well as proven experience creating engaging and original mobile video content strongly preferred.

• Experience in writing marketing copy for social media.

• Experience with content creation for social platforms including Facebook, LinkedIn, Threads, and Instagram. Demonstrable success building engaged communities across social networks.

• Adept at using social media management platforms, listening, and analytics tools (Hootsuite, Buffer, Sprout, etc.) strongly preferred.

• Positive attitude and team- and solutions-oriented; skilled in navigating organizational boundaries to collaborate effectively.

• Commitment to Harvard Medical School’s work, mission, and community values.

• Strong project management, partnership building, and interpersonal skills a must; ability to cooperate and collaborate with a variety of constituents with multiple interests and varying levels of authority.

• Excellent organizational and time management skills, attention to detail, and a demonstrated ability to juggle multiple projects while working effectively under the pressure of last-minute deadlines and changing priorities.

• Able to work independently and part of a team with an ability to function effectively in a highly complex organizational environment.

• Must possess and regularly use sound judgment.

• Adobe Creative Cloud experience a plus.

Additional Information:The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

Not ready to apply? Join our talent community (https://www.gem.com ?formID=16341e35-cbc6-4904-88a3-09b35763307e) to keep in touch and learn about future opportunities! (https://www.gem.com ?formID=16341e35-cbc6-4904-88a3-09b35763307e)

Department:Communications and External RelationsPre-Employment Screening:Identity Schedule:35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm

Job Function:Communications Position Description:

Harvard Medical School is seeking a passionate, creative, and agile individual for the role of Content Producer in the Office of Communications and External Relations. Reporting to the Content Strategy Manager, the Content Producer will create content across Harvard Medical School’s institutional channels, focusing primarily on HMS social media accounts, which reach millions of followers and play a sizable role in the public perception of the School’s brand. The Content Producer is an excellent writer and communicator, with a strong background in developing social media and other multimedia content across a range of mediums, including written copy, audio, video, photography, animation, and graphics.

This position requires a strong command of digital marketing principles and excellent communications skills, with a demonstrated ability to build engaged audiences and align to an overarching content strategy. This is a hybrid position, with the incumbent expected to spend approximately 3 days per week on campus.

Job Responsibilities:

Content Production (75%)

• Creates and manages posting of a broad array of digital content including, but not limited to, written social media posts; YouTube/Facebook lives; Instagram reels; social media video; and hms.harvard.edu website copy; schedules majority of content in advance.

• Helps to manage HMS social media presence across platforms, including Facebook, Instagram, Threads, LinkedIn, and YouTube. Supports growth strategies for social media across multiple platforms and supporting HMS initiatives and campaigns. Demonstrates confidence and judgment in representing HMS on digital channels.

• With the Content Strategy Manager, develops a robust social media calendar and oversees the day- to-day implementation of audience engagement strategies, including curating content and posting/responding on social media channels. Identifies new ways to build and engage with followers across platforms.

• Develops and maintains deep content knowledge on a range of institutional goals and priorities.

• Collaborates with colleagues to keep abreast of and cover School news, events, and activities that make for compelling social-first and/or social-only content.

• Provides social media coverage at events and activities that may occur outside of standard office hours.

• Contributes to periodically assigned special projects in collaboration with other members of the OCER team.

Analytics and Monitoring (15%)

• Manages HMS’s social listening, staying on top of all references and mentions to HMS across social platforms.

• Monitors analytics across web, email, and social media channels; creates regular reports and offers insights to inform editorial strategies and content creation.

• Develops and executes efficient, shared systems to track content creation and inform planning and scheduling of content on a monthly and weekly basis.

Administrative and Process Development (10%)

• Creates and maintains HMS social media guidelines; serves as the primary point of contact and consultant to dozens of HMS colleagues who manage social media for their departments/centers/programs, sharing guidelines and best practices.

• Maintains quality and consistency of the HMS brand, acting as a resource for social media managers across the school to ensure that content being published on behalf of HMS is of the highest quality and follows best practices.

• Other duties as assigned.

School/Unit:Harvard Medical School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values (https://hms.harvard.edu/about-hms/campus-culture/mission-statement-community-values)

https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statementBenefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-WG1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.