Job Description Summary

Responsible for activities and processes that help the sales organization achieve business objectives

Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements). Responsible for medium-sized sales territories.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Work closely with South Asia Region Commercial Team, Global/ Regional IT teams, Global process Owners and multiple stakeholders in Regional Sales, Product & Functional teams to plan and execute all tasks relating to tool implementation and enhancements for South Asia Business

• Manage all IT tools and systems used by the Commercial teams in South Asia, which currently include Salesforce.com & Apttus, as well as all their interactions with surrounding systems such as Oracle (ERP), Marketo (Marketing campaigns and leads) and Data Warehouses.

• Understand India business processes for various sales, product and functional teams and ensure functionality on global instances will meet the requirement. If not, write a user story, represent it in the Global Release mechanisms to get it prioritized and delivered.

• Drive commercial intensity through adoption of commercial and enable tools, drive productivity enhancements, reduce process defects & TAT for all the processes/ sub processes in Inquiry to Order space.

• Promote benefits & Influence stakeholders to harness the maximum benefits from process automation. Make Salesforce, Apttus, CLM and related tools and processes as commercial backbone, improve market visibility, adoption of SFDC dashboards for op-mech, improve business predictability (forecast) and culture of sharing and collaboration between direct and indirect sales teams across GTM, product teams and functions (operations and finance)

• Incorporate user feedback into the tools to simplify the process and make it easy to work with and serve external customers in a faster way

• Partner with Global Salesforce.com, Apttus CPQ and other ITO tools and project team to drive best practices within the sales & support organization

• Lead a team of SFDC (Salesforce) and Apttus user support team to solve day to day issues directly and/ or with the help of backend IT support team, conduct user trainings and help end users to make use of the tools effectively and efficiently.

• Own and drive data governance, enable and enforce best practices of creating and managing opportunities, accounts, proposals, product structure and offerings, parent-Child account hierarchy, cross-references with Oracle (ERP) accounts etc.

• Develop and/ or deliver training for onboarding new business segment or partner organizations on to SFDC, Apttus and other tools and launch of major new versions or new features with the help of on the ground adoption team

Required Qualifications and Experience

• Bachelor’s Degree or Post Graduate (MBA or Alike) from an accredited university.

• Minimum 10 years of industry experience, preferably in Healthcare

• Minimum 6 years experience in leading and implementing tools for commercial/ sales processes and enablement – Salesforce CRM and Apttus CPQ (Configuration, Pricing & Quoting) platforms

• Ability / experience of driving commercial tools adoption strategy across multiple functions. Promote benefits & Influence stakeholders to harness the maximum benefits from process automation

• Experience in clearly specifying user requirements and partner with development team to design a technology solution

Desired Characteristics

• Experience of software delivery in sales or other business functions in a large organization would be an advantage

• Good analytical skills, process and project management, combined with well-developed team leadership and influencing skills

• Excellent presentational skills, ability to present ideas to key stakeholders in a way that produces understanding and impact, and gains engagement

• Ability to clearly define and resolve complex issues within the area or responsibility.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud

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Additional Information

Relocation Assistance Provided: Yes