Location

Bedford Springs Resort

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year.Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description

The Room Service Order Taker / Cashier is responsible for taking all guests' R/S orders, communicating them to the servers and working to expedite their service; performing all control and revenue related paperwork.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible to answer the phone within three rings.

• Take orders for guests.

• Must follow prepared scenario to encourage upselling.

• Give the approximate time of delivery for the order.

• Prepare payment of checks.

• Knowledge of food menu and wine list.

• Know and adhere to all liability laws.

• Printing of reports at the end of the shift and banking out.

• Attend all designated staff meetings and training sessions.

  HOTEL SPECIFIC FUNCTIONS:

• None

  MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.

• Complete other duties assigned.

  TOOLS/EQUIPMENT:

• Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine

• Walk-in refrigerator, Room Service tables, hot box

  ENVIRONMENT:

• Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.

• Exposure to Food and Beverage hazardous cleaning chemicals.

• Exposure to food items and beverages.

Qualifications

• High school diploma or equivalent.

• Two years restaurant experience.

• Good food and service knowledge.

• Pleasant personality.

• Excellent communication skills.

• Ability to read, write and speak clearly and accurately in English.

  Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Job LocationsUS-PA-Bedford

Posted Date3 weeks ago(4/10/2024 5:40 PM)

Requisition ID 2024-108275

of Openings 1

Category (Portal Searching) Food & Beverage